
Lance Secretan and Higher Ground Leadership--Moving Into the Decade of Attainment
I believe that Lance Secretan is one of most inspiring influencers of the cultural and corporate landscape today. His Higher Ground...

Cycles of Your Business Life
This week’s topic is life cycles of a business, and how to get the most out of each life cycle, while also extending the lifespan of your...


Create Good Shopping Experiences All Year Round
In past posts I mentioned secrets to building solid customer service plans and creating lasting relationships of “raving fans.” As I...


Stop Selling to Get More Sales!
I have been a consultant for 30+ years (yes, I started when I was seven. I know, I’m surprised, too). One of the BEST tools I’ve ever...


Delegation without Abdication
Mastering effective delegation can help business owners/managers on many levels. It can help them gain confidence AND multiply good...


Be One with the 'Big Fish'
In an earlier post I wrote about catching big clients, or “fish”, that will sustain your business over the long run. Today I’m going to...


What's Love Got to do With It?
When it comes to the elements of business success, most people don’t think about love. When I bring this topic up (cautiously, I might...